Plans and billing
Billing, invoices and payment methods
Where to see your plan, your credit balance, how to top up and your receipts.
Where to look
- Sign in and open the billing tab of the dashboard.
- The Plan panel shows your current plan, its status and when it renews.
- The Top up panel adds credits to the plan you already have. Choosing it sends you to Stripe to pay.
- The Invoices panel lists receipts, each with a link to the hosted receipt.
Payments
Cards are processed by Stripe. We never see or store your card number.
When a charge happens
A card charge happens when you start a plan or buy a top-up, and when a plan renews. Lookups themselves never create a card charge; they spend credits you already hold.
Questions about a charge
Write to hello@lookvalid.com with the date and amount. Include the email on your account.
Related
Still stuck? Write to hello@lookvalid.com.