Plans and billing

Billing, invoices and payment methods

Where to see your plan, your credit balance, how to top up and your receipts.

Last updated 2026-10-20

Where to look

  1. Sign in and open the billing tab of the dashboard.
  2. The Plan panel shows your current plan, its status and when it renews.
  3. The Top up panel adds credits to the plan you already have. Choosing it sends you to Stripe to pay.
  4. The Invoices panel lists receipts, each with a link to the hosted receipt.

Payments

Cards are processed by Stripe. We never see or store your card number.

When a charge happens

A card charge happens when you start a plan or buy a top-up, and when a plan renews. Lookups themselves never create a card charge; they spend credits you already hold.

Questions about a charge

Write to hello@lookvalid.com with the date and amount. Include the email on your account.

Still stuck? Write to hello@lookvalid.com.