Your account and data

What LookValid stores about your lookups

The account, billing and lookup records we keep, how long cached results last and where to read the policy.

Last updated 2026-10-20

What is kept

  • Your account email and sign-in record, held by our authentication provider.
  • A hash and a short prefix of each API key.
  • A ledger of credit grants and spends.
  • The result of each completed lookup, so that repeats are free for 7 days. It belongs to your account and is not shown to other accounts.
  • A request log of what you called and what it cost, which feeds your usage and history pages.

Bulk files

Rows from a bulk CSV job are kept for 30 days after the job finishes, or 2 days after one is cancelled or fails, and then deleted.

The full policy

Read the privacy policy for the complete list and your rights.

Still stuck? Write to hello@lookvalid.com.