Your account and data
Delete your account and its data
How to ask for your account to be deleted, and which records are removed once it is gone.
How to ask
- Open settings in the dashboard.
- Choose Delete account. This opens a pre-filled email to us from the address on your account.
- Send it. You can also write to hello@lookvalid.com directly.
What is removed
- Your API keys, lookup history and cached results.
- Bulk job files and their rows.
- Connected app grants and tokens.
- Your remaining credits. This cannot be undone.
Billing records
What we keep after a deletion, if anything, is listed in the privacy policy.
Before you delete
- Download the receipts you need from the billing tab; they go with the account.
- Copy any results you want to keep from your lookup history.
- If you only want to stop being charged, cancel the plan instead. The cancelling guide shows how, and your account and credits stay in place.
Related
Still stuck? Write to hello@lookvalid.com.